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Hi all! I have tried to find this but have been unsuccessful so apologies if this info is obviously available somewhere.
I am just wondering the following:
1) Can same-day changes for A-List members be made on the phone or must you speak to a gate agent
2) Can you use the same-day change for bookings made with points?
3) Can you change to a LATER flight or must it be an earlier flight on the same day?
Thanks!
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Assuming you mean same day standby
it must be done at the gate, and only for an earlier flight - works for points flights too
i
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Sorry no, I am referring to same-day change, not standby.
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@whttiger25 wrote:
Hi all! I have tried to find this but have been unsuccessful so apologies if this info is obviously available somewhere.
I am just wondering the following:
1) Can same-day changes for A-List members be made on the phone or must you speak to a gate agent
Either way works
2) Can you use the same-day change for bookings made with points?
Yup, points or dollars it makes no difference
3) Can you change to a LATER flight or must it be an earlier flight on the same day?
Since you are dealing with a confirmed change it can be on any flight with an open seat.
Thanks!
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You can make the same day confirmed change starting at midnight the day of departure by phone.
I tried the same day change at the airport a week ago and unfortunately not all agents seem to understand the change yet they tried telling me only WGA+ Fares get same day change they didn’t realize it didn’t matter fare type for AL or ALP customers it took 2 supervisors to get my change at the airport so personally I would do the phone method until they get more used to things at the airport as it was a cluster when I flew out of SRQ