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Drink Coupons Sent to Old Address

akwoltermann
New Arrival

Hello all!

 

Is there anyway to retrieve drink Coupons that were sent to an old address? I recently updated my profile to my new address, but all mail sent from SW in the last year was sent to my old address. I would love to retrieve any earned drink tickets. I am A list and travel almost weekly on SW.

 

Thanks,

Alyssa

1 REPLY 1

Re: Drink Coupons Sent to Old Address

dfwskier
Rising Star

Hi.

 

Since this is a customer to customer forum, your situation won't be resolved here.

 

Just contact the company and explain what happened. Details on how to do this are on the top left side of the contact us webpage

 

https://www.southwest.com/contact-us/contact-us.html?clk=GFOOTER-CUSTOMER-CONTACT-US

 

USPS normally forwards mail for I think 6 months. Did that not happen?