@justinbarker2 wrote:
I have received my email confirming my companion pass will be active on 1/8. Does anyone know what time this happens? 12 AM CST?
Hello!
I qualified for both this and the prior 2023 late summer/early fall Promotional Companion Pass last year. The prior promo period was 8/15-9/30/2023. The instructions email came in at around 6am PDT 8/15 but I assume it activated at midnight. Here is the contents of the prior email:
Subject: "(Name), your Promotional Companion Pass is in your account and ready for takeoff."
(Name), Congratulations. Your Rapid Rewards® Promotional Companion Pass is now in your account and valid for travel.
You can now choose one person to fly with you, free of airline charges (does not include taxes and fees from $5.60 one-way) when you purchase or redeem points for a flight for travel from 8/15-9/30/2023.
Begin using your benefits immediately by designating your Companion and booking travel.
Designate your Companion:
• Log in to your account at Southwest.com®.
• Under My Account, navigate to the Rapid Rewards tab.
• Click Add Your Companion.
• Fill in Companion information and click Save.
Travel with your Companion:
• Book flights for travel from 8/15 - 9/30/2023.
• Log in to your account at Southwest.com and visit Trips.
• In the Upcoming Trips section, find your flight and click Add Companion. This takes you to the price page of the Companion booking flow.
• Click Continue and complete payment for applicable taxes.
• Click Purchase to complete your Companion’s flight reservation.
• If you prefer to book with a Customer Representative, call 1-800-248-4377.
• Subject to flight capacity and availability at the time of booking the Promotional Companion.
Ready? Set up your Promotional Companion Pass® now. We can’t wait to welcome you (both) onboard.
I would log in to your RR account anytime after 12:01am 1/8 to doublecheck this, enter in the companion's details and then add the companion to any of your existing bookings that the companion will travel with you; expect the email to arrive sometime later in the morning of 1/8.
