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SW Visa Card Anniversary Points missing

Footsox1
Explorer C

I am trying to have the Visa card anniversary points put into my Rapid rewards account.  I try to request these missing points online, but it just keeps showing me my existing points and there is no form or anything where I can request the missing anniversary bonus of 7500 points.  Can someone post a lin or something?  I spoke to a rep today and they said I will be given them, but the rep was very difficult to understand and I don't think they really requested these points for me.  The points are from LAST December.  Can someone please help me?  Thanks.

2 REPLIES 2

Re: SW Visa Card Anniversary Points missing

jksobonya
Aviator A
Solution

Hello,

 

Please see this post where this was discussed last year. Bonus points post after one full year and after the annual fee posts for a second time.

 

--Jessica

Re: SW Visa Card Anniversary Points missing

Footsox1
Explorer C

Thanks so much for posting that link to the other discussion.  It really helped me.