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MAX Flight Schedule Revision: An Update From SVP and Chief Marketing Officer Ryan Green

rgreen1 Employee
Employee

Southwest Airlines continues to await guidance from Boeing and the Federal Aviation Administration (FAA) on the impending 737 MAX software enhancements and training requirements. We are encouraged by the reported progress and proposed path forward for returning the aircraft to service, and we remain confident that, once certified by the FAA, the enhancements will support the safe operation of the MAX.

 

In April, we revised our flight schedule by removing the MAX through Aug. 5 to offer reliability to our operation and stability for our Customers during the busy summer travel months. With the timing of the MAX’s return-to-service still uncertain, we are again revising our plans to remove the MAX from our schedule through Sept. 2.

 

By proactively removing the MAX from scheduled service, we can reduce last-minute flight cancellations and unexpected disruptions to our Customers’ travel plans. We will proactively contact all Customers whose itineraries will be impacted by the revision to offer them maximum flexibility and re-accommodate them well in advance of their travel date. The revision will proactively remove roughly 100 daily flights from our schedule out of our total peak-day schedule of more than 4,000 daily flights.

 

We offer our apologies to our Customers impacted by this change, and we thank them for their continued patience. 

2 Comments
bec102896
Rising Star

Thank you for being proactive with the changes. I had 4 flights change this morning luckily 3 of the 4 were minor and the 4th one I was able to change to a flight arriving 10min later than my original flight. Best part I scored 15min of extra sleep since it leaves 15min later 😂. 

SWDigits
Active Member
Yes, more advance notice is definitley appreciated, thanks for making the changes now.