As a frequent Southwest Customer, Francisco Delgado found answering questions and posting content on the Nuts About Southwest Blog (now known as The Southwest Airlines Community) to be therapeutic while deployed in the Persian Gulf on the USS Nimitz Aircraft Carrier.
Read more to learn how he turned a passion helping others into a lifelong career at Southwest Airlines by building relationships with Customers while serving our country.
March 20, 2016 may have been a normal Sunday to most folks, especially to those traveling through Southwest’s terminal at Nashville International Airport. However, it was the start to a fairytale love story for two of those travelers.
Loving people is at the Heart of Southwest Airlines, and one of the many ways we connect with communities is through our annual Medical Transportation Grant Program (MTGP). Since 2007, Southwest has supported nonprofit hospitals and medical transportation organizations by providing complimentary, roundtrip tickets for patients and their families to use when seeking medical treatment. Read more to learn more about the impactful reach this program has on families.
At Southwest, our Purpose is to connect People to what’s important in their lives and our partnership with Make-A-Wish® allows us to do just that by providing meaningful travel to Make-A-Wish families. While we continuously support this impactful organization by providing travel to wishes, we recently had a special opportunity to be a part of Randy’s day!
Read more to learn how Southwest and Make-A-Wish granted Randy’s wish to be a Southwest Airlines Mechanic for the day at Los Angeles International Airport (LAX).
As we reflect on Women’s History Month, we are honored that almost one-third of our Southwest Station Leaders are women! Read more to hear the journey of Atlanta Station Manager Monique Richard who has risen through the ranks at Southwest to lead one of our largest stations.
Southwest Human Resources Business Partner Meredith McAlister transformed her life by turning her vision into a reality by setting goals and sticking to them. Read more to hear how she’s made it her mission to help others develop into the best version of themselves by checking boxes off their bucket list.
In early January, a dream came true for my third-grade student, nine-year-old Davis. Actually, it surpassed every expectation or possibility that we thought could ever happen. I had to share this experience because it was one in a million, and all thanks to Southwest Airlines!
Southwest Employee Keith Finley set out on a journey to watch a game at all 30 Major League Baseball stadiums across the country last summer in honor of his Dad. Read more about Keith’s life-changing journey and his tips and tricks for making the most out of the experience.
Longtime friends, Devin and Kevin love flying Southwest Airlines. They also love their Chase Rapid Rewards credit card. Read on to learn how a simple post on Instagram led to an epic adventure and reunion to see Brett Eldridge’s Christmas Show in New York City.
Longtime Southwest Airlines Customer and former Indy500 racecar driver Sam Schmidt wondered if he would ever fly again, after a life-changing injury on the track in 1999. Read on to hear how Schmidt was able to make an impact on the world around him with the help of his new friends at Southwest Airlines who make it easy to be a Customer with a smile every time.
Our Southwest Employees are known for their Fun-LUVing Attitudes, Hospitality, and hard work in connecting our Customers to what matters most in their lives. Read more to learn how three Employees found their passion at Southwest by fearlessly changing career paths, and in the process learning more about themselves.
Leon Logothetis quit his desk job and went on a journey to reaffirm his belief that people are kind by putting his fate in the hands of strangers. Read more to learn how the airline with Heart partnered with Logothetis to further our Purpose to connect our Customers to what matters most in their lives.
The Quiet Storm Foundation’s Annual Black History Month Oratorical Competition provides Las Vegas middle school students the opportunity to encourage and promote cultural diversity amongst their peers and within their community. The competition is one of many that the Quiet Storm Foundation organizes to help underprivileged youth in the Las Vegas community find their path.
Read more on how the students who won the grand prize will fly to Washington, D.C on Southwest Airlines and will learn from leaders in the nation’s capital, told by Southwest Captain Geoff Berry.
Southwest Customers Morgan Breipohl and Robby Maxey never thought that a Southwest flight, and a chance encounter would lead to an engagement. Read more to hear first-hand from Morgan, how a familiar face from college blossomed into true love.
Having traveled solo by air dozens, if not hundreds, of times in my life, the routine of flying can often be lonely and monotonous. During the vast majority of my solo flights I've probably never said a word to anyone except airline personnel. However, that all changed one flight roughly 10 years ago when I strayed from my norm.
I almost skipped my flight. With Southwest’s no change fees and the ease of changing flights, I considered staying at work a little later to help care for a patient. Luckily, my friends urged me to leave and offered to take care of the patient instead for me.
My arrival to the airport was just in the nick of time. I received a frantic call from my boyfriend ensuring I had boarded my flight—I didn't think anything of it.
I boarded the plane just as if it was like any other normal flight … little did I know that was all about to change for me.
My youngest son, 10-year-old Brady, has been Southwest’s biggest fan since as early as he can remember. He is autistic and has been fascinated with Southwest since the earliest flight he recalls—a trip to Disney when he was almost three. Just as much as Brady loves Southwest, I love to knit. So the idea of creating a Southwest teddy bear was right up my alley and it was so fun to make for him.
As the airline with Heart, we love hearing stories of Southwest Airlines Customers going above and beyond to lend a helping hand. As you recover from this weekend’s feast, read on to learn how former coworkers Angela and Keith embodied the season’s giving spirit through triumph and tribulation, which all amounted to a greater cause at this year’s Bank of America Chicago Marathon.
It happened just like in the movies—boy meets girl at a sweet wedding and the two immediately hit it off. But there was just one problem: she was headed back home to Atlanta, 800 miles away, and decided to leave it with an open-ended, "What happens in Texas, stays in Texas."
It did not stay in Texas. In fact, it ended up stretching across the better part of two years—much of that time spent in the air and on Southwest runways—doing everything but staying in one place.
What started in a fifth grade classroom over 15 years ago has since taken to the skies! Southwest Airlines Pilot David Childs found himself looking for a way to inspire kids to have the same love of aviation his father instilled in him at a young age. Little did he know that this passion would eventually come full circle.
Read more to hear how Southwest and Adopt-A-Pilot came to eventually reunite teacher and student years later.
Whether it’s spontaneously adopting two puppies on a trip to Puerto Rico or fulfilling a loved one’s final wish to care for their pooch, Southwest has got you covered. Read more to hear from Customers and their pets, and learn what is and isn’t allowed when it comes to bringing your favorite furry friends onboard.
I always get a little nervous traveling with my five-year-old, autistic daughter, Mikaela. Every parent struggles, and a part of my struggle is my own anxiety, stemming from never knowing when and what may cause my child to have a breakdown. Luckily, on this flight, I learned I could count on Southwest to help alleviate those fears.
One morning, as I was lying in bed, a passing thought inspired me to make a promise to myself. I decided I would do something I’ve always wanted to do every year on my birthday—essentially crossing an item off my proverbial bucket list. Anyone could foreseeably eat breakfast in Houston, lunch in San Antonio, and dinner in Dallas—it would be a great day trip! I figured I could put it on my bucket list and try it someday. Keeping a promise to yourself is more difficult than it sounds, but that day finally arrived this summer.
“You’re planning your life, and Christmas, and all that regular stuff … and all of a sudden you get this phone call that changes your life.”
Tristan Thompson was only eight months old when he was diagnosed with a serious immune disorder that threatened to cut his life short. Thankfully, help came in the form of a bone marrow donor who lived nearly 500 miles away. Read on to learn more about Tristan’s story, then catch a glimpse of his first fateful meeting with his new “big brother”, Bob!
A couple of years ago, I discovered a painting on Etsy that I knew I had to buy. Although the artwork was aesthetically pleasing, that’s not what drew me to it. Instead, what caught my attention were the words written on it: “She was fearlessly authentic.”
Join us in celebrating National Disability Employment Awareness Month with a special read about neurodivergence and innovation from Southwest Airlines University (SWA U) Curriculum Developer Tonya Ratliff-Garrison.
The Kidd Kraddick Morning Show, Kidd’s Kids, and Southwest Airlines are teaming up to host a telethon TODAY, Tuesday, October 9 from 6:00 a.m. to 12:00 p.m. CDT to help fund the Kidd’s Kids Walt Disney World Trip. Read more to learn how you can donate and support the trip of a lifetime for these special children.
A few weeks ago, our family was thrilled to be part of Southwest Airlines visit to St. Jude Children’s Research Hospital®. We joined a group of Adopt-A-Pilot Ambassadors from across the country as they visited and toured the hospital that is changing the way childhood cancers are researched and treated.
“In two weeks, on October 17, my 60th birthday, I will turn in my Employee ID badge and retire. I will always be Southwest Airlines, and Southwest Airlines will always be a big part of me and my Heart … I’ll just have a lot of great memories and a Retiree card.”
Read on for Bill Owen’s final post here on The Southwest Airlines Community!