Skip to main content

Southwest Airlines Community

Highlighted

Southwest Ties for J.D. Power's Top Airline

elijahbrantley
Rising Star

Interestingly, "The industry's customer satisfaction score increased for the seventh consecutive year in the 15th annual J.D. Power North America Airline Satisfaction Study released Wednesday."

 

Check out all about it here!

-A List Preferred, Companion Pass holder, Community Champion.
3 REPLIES 3

Re: Southwest Ties for J.D. Power's Top Airline

TheMiddleSeat
Rising Star

Re: Southwest Ties for J.D. Power's Top Airline

jksobonya
Active Member

Interesting that Southwest and JetBlue have essentially tied. I've never flown JetBlue but heard good things about that airline. JB has what I'd consider an extreme version of first class seats called "Mint" ... you're practically enclosed in a pod, with a fully reclining seat, free meals, drinks, wi-fi, and other amenities -- but the average cost of a "Mint" flight is $599 one way  I've checked JetBlue off and on and if I wanted to fly "Mint" from PHL to Vegas I'd be paying a cool $3,000+ roundtrip. I'd better get free food and drinks for paying thousands of dollars for ONE roundtrip flight!

 

...I think I'll stick with Southwest  

 

--Jessica

Re: Southwest Ties for J.D. Power's Top Airline

Cable-TV-Guy
New Arrival

I flew JB once R/T IAD-LGB, a service no longer available, alas.  In some aspects, it reminded me of SWA...