MCI AIRPORT

[LindaDysart]

MY GRANDSON IS TRAVELING ALONE.. 

THEY WERE RUDE TO HIM AND MY DAUGHTER... 

NOT ONLY TO THEM BUT TO OTHER FAMILIES THAT HAD CHILDREN FLYING ALONE..

YOUR CHECK IN HAS A LOT TO BE DESIRED.. SO VERY UNORGANIZED.. YOU ARE A BIG ENOUGH AIRLINES THAT YOU SHOULDN'T BE THIS UNORGANIZED OR YOU NEED TO HIRE PEOPLE THAT ARE NOT RUDE AND ACTUALLY ENJOY BEING AND WORKING WITH THE PUBLIC... 

[franktravel]

This community is not the "Southwest Airlines Complaint Department."

[LindseyD]

Hi @linda, 

The Southwest Community is a peer-to-peer discussion forum. It is not one of our complaint resolution platforms, but if you'd like to speak with Representative about your experience, please reach out to us through one of the channels listed here. I'm sorry that you didn't have a good experience. We always want our Customers to enjoy the time they spend with us, and I hope you'll contact us so we can make it right.