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I booked a flight on 6/22/17 that I now have $52 in credits from due to price drops. This flight is for Jan 2018 so has not happened yet. I tried to book another flight for 2/21/2018 and I learned that my credits expire on 2/7/2018, less than a year after purchase.
Why is that?
The only thing I can come up with is that this traces back to another flight that I purchased on 2/7/2017 that has been used already. I used a $20 credit from that flight to book the one on 6/22/17, but I still paid $130 out of pocket.
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Yep, since you used an older travel fund as part of the purchase, the expiration date of the travel funds associated with new reservation is the original, old date.
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Thanks for the reply.
That's total BS on their part. Southwest is not going to be my default airline anymore with that policy.
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Compared to other airlines who charge change fees and don't let you get credit when the price of a reservation drops, it's a pretty generous policy.