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flight credit extension?

New Arrival

I have flight credits that are expiring tomorrow 1/17/17.  Is it possible to extend them?

3 REPLIES 3
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Re: flight credit extension?

New Arrival

You can buy points for minimum of $60 to extend them if you navigate around and see that option to purchase. If you can't find it, try calling customer service.

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Re: flight credit extension?

New Arrival

Thanks!  If anyone has the link, please let me know.  I'm on the phone with customer service now.  

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Re: flight credit extension?

Top Contributor
Solution

If you mean funds from a cancelled or rebooked flight, no -- Southwest does not extend them. Once expired, you may be able to have the funds reissued as a voucher, but the fee is $100 (deducted from the balance).

 

The other post regarding purchasing points is incorrect. I beliebe that persom may have been thinking about points, which expire after 2 years of inactivity.