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I ordered a ticket online for my son but it was written for me. I know that I didn't enter myself as the one traveling and didn't enter my birthdate yet that's what the site put in. Southwest won't accept responsibility for this. Has this happened to anyone else?
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Did you enter your son's name and birthday?
If you were logged into your Rapid Rewards account it could have autofilled your information.
Luckily, if you noticed this information upon receiving the confirmation email that is immediately sent, you could cancel for a full refund. In fact you have 24 hours after booking in which to review the confirmation and do this.
The Southwest website is very buggy, but I have not seen any other reports of passenger information being replaced.