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01-11-2019
11:47 AM
Good Morning, I would like to talk about family bereavement. Why are there not any discounts/promotions/deductions towards ticket prices for family emergencies? I u...
08-21-2018
09:57 PM
3 Loves
...ecause she eased my burden during a very trying time. I arrived at midnight and my nephew picked me up at the airport. We went directly to the hospital where they had a family room we could stay at. W...
03-10-2019
01:46 PM
Dear Southwest Airlines, Im writing this today because, as an employee of Southwest Airlines, I wanted to publicly commend our company. Ive been employed with Southwest for just over twelve years a...
04-30-2018
12:28 PM
What is the policy as far as changing flights due to death in the family? I had to change the date of my return flight a day later due to family death. I was charged the difference of c...
03-02-2018
12:54 AM
2 Loves
Is there anyone else out there that hates this airline as much as I do?
08-02-2018
09:43 PM
1 Love
Dear SW, Who is the genius that cancels flights based upon a weather forecast for 9-10 hours later? Oh, thunderstorms are forcast for any given city; scattered rain and thunderstorms with possible l...