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09-21-2016
01:46 PM
Hello, so I cancelled a flight back in August 2016, and I have travel funds available until next July. I booked a flight in Dec 2016 and tried to use my travel funds it kept reading "incorrect p...
09-26-2016
10:35 AM
1 Love
How can you determine if you have unused travel funds if you don't have your record locator. I cannot find that info in my SWA account.
Show results in replies (9)
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Alaska Airlines also uses a wallet to hold all your travel funds from cancelled flights and makes i...
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...ave all of our unused travel funds and make them available for our use. The fact is the w...
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...f there are unused funds floating out there. There are already things I like more about Southwest t...
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Having to plow through old emails in search of confirmation numbers in order to find unused travel...
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I think SWA needs to focus on implementing this simple need - consolidate and display all unused travel...
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good to see that as of 12/3/19 you can now look up and see a list of unused travel funds. T...
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This is so frustrating. I believe the unused travel funds, as stated by policy, are a l...
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As one other option for tracking unused travel funds, for the past couple of years, I have done a...
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...iew Travel Funds. Or https://www.southwest.com/flight/travel-funds-search.html
02-02-2017
06:33 PM
1 Love
...eed to book a flight after the expiration date. The cruise was for Oct and I am sure I purchased the travel months in advance but I need to fly in October. Due to the weather we s...
04-17-2017
12:42 PM
...researched my options to see if there was a way to extend the expiration date of unused travel funds. I found a few posts on online forums re: this issue and I also spoke to a SWA service r...
10-01-2018
04:51 AM
I just cancelled a reservation a couple hours ago, how long does it take for the travel fund to appear/processed to be used? I want to use it soon, but it keeps saying I don’t have any even though I...
07-07-2020
02:52 PM
SWA: I'm pleading with Senior Leadership and Gary Kelly to strongly reconsider a modest 1/4 to 1/3 of our unused travel funds to be issued either in SWA Gift Card style reimbursement (no e...
06-13-2021
05:19 PM
I am new to this so please bear with me. We purchased SW flights to Hawaii for Christmas 2020, but then came contacted covid and had to cancel. Those funds are good until September 23, 2021, h...
06-05-2019
10:08 AM
...he tickets through southwest vacations. The lady I talked to cancelled my flight and put both my boss and my name under future travel funds so I would not lose all of my money. I opted to use future travel...
02-26-2019
11:25 PM
I booked a flight in August 2017 and southwest cancelled the flight. Not me. I was told that I could use the funds for a flight in the future and I tried to use it in October 2018. I wasn't able to b...
08-18-2017
12:47 PM
Is there anyway to find out online what travel funds I have available?