I'm so frustrated.. I booked a group with SWA and requested the ability to purchase earlybird boarding so that couples could possibly have a chance of seats together . SWA refuses to allow the group to $pend more monies for this option and other smalI benefit. I am baffled as to why they... #1 would not want to make more for the airline #2 refuse a small benefit to the group or any group ! When I asked to speak to someone in Corporate Here is their response: Our Social Care Team is a part of our Customer Relations Department, and we assist Customers on behalf of the Executive Office. At this point, our Social Care Team and Customer Relations considers this matter closed, and there will not be any additional follow-up. -Jennifer I feel discriminated against .. t his more than likely will be the very very first and last group I book on SWA .. for sure.
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