02-25-2019
08:01 AM
The Denver staff were not friendly, they charged me for overweight bags, I flew from RDU to DEN , on my RDU I wasnt weighed for my snowboard bag so I didnt know what my weight was according to their scales, from denver they weighed me and said I was 6 lbs overweight, 75$ later I was charged, only to find out after I could have carried my boots on and saved the 75$ after I already paid then they told me no refunds after payment what a rip, plus they were very aggressive with me, thanks alot southwest denver you should learn how to be nicer, RDU staff were really nice.
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