04-12-2019
04:00 PM
Yes, that’s good advice. It seems like they are only canceling the flights that aren’t full. I wish they weren’t doing this at the last minute. The other airlines with the MAX have been able to avoid this- Southwest could too. I got a letter from Southwest’s President today saying they are trying to do better. It was probably sent to those who had a cancelled flight.
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04-11-2019
10:27 AM
We were not able to leave on earlier flights than our original flight. Also, we needed to have a good boarding position, not c60 or whatever is the last position, as we were traveling with 3 family members. You can't get a decent boarding position less than 8-10 hours before the flight.
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04-11-2019
10:21 AM
Yes, I understand that. However, the cancellation wasn't given a reason until several days later which is suspect. We called Southwest the day of the cancellation and they didn't have a reason for the flight being canceled at that time.
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04-11-2019
05:43 AM
My family and I were scheduled to fly home to Tampa from Chicago Midway Airport this last Sunday, April 7, 2019. At 8:50 AM Sunday I got a text from Southwest that our 4:40 pm flight was canceled.( Flight 3282.)No reason was given. The text just said for us to reschedule the flight ourselves. We decided to fly home on American Airlines as we didn’t want to rebook with Southwest and have our flight cancelled again. Southwest has been canceling many flights due to the Max 8 grounding, but do they have to do this at the last minute? My husband called Southwest about this cancellation several days later and was told it was canceled due to rain which was untrue. There was no rain in Chicago or Tampa at departure or arrival time for this flight. We are very disappointed in Southwest! They were our favorite airline before this happened. All they offered us was a $75.00 voucher and a refund on the flight they canceled. We had to spend almost two thousand dollars to get home, including an extra hotel night.
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