04-09-2020
08:15 PM
Karma caught up with SW. Now the memories of decades of cancelled flights, rude personnel, lost luggage, and feeling like a farm animal in a packing plant are not so bad. Ommmm.
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04-01-2020
12:29 PM
But that’s the just result of providing pathetic service and treating customers like cattle. Any business that forgets they rely on customer loyalty to survive doesn’t deserve to survive. Sorry. That’s simple business 101.
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03-31-2020
09:18 PM
Southwest doesn’t need a crisis to be rotten to their customers. I have had flights cancelled, changed by them in every possible situation over the years and I hope they go under. That would be a bright spot in this pandemic. Please God.
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