02-01-2021
04:29 PM
My flight was booked 2 months ago. Without notice from SW (friend told me) my flight was changed from a Friday to a Saturday. So, I can either be stranded in Punta Cana at the airport for another day, or cancel my trip. My hotel was booked July 4, 2020 for my retirement trip with several other couples. SW cannot be counted on. They did this to me last year and prevented me from attending my God Daughters wedding by changing dates on flights without notice. My trip leaving on a Thursday morning returning on a Monday afternoon (Saturday wedding) flight was changed leaving Saturday morning and returning Saturday afternoon! No time to drive to the wedding to attend in order to make the return flight. WOW. Not even a courtesy of an email.
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