04-19-2021
12:58 PM
04-19-2021
12:58 PM
I was separated from my 11 year old son during a several hour flight. We were at the beginning of C boarding group and was online to check in right at the 24 hour mark. I was flying with my other son as well. I had all the snacks, portable DVD player etc that I had planned on keeping them occupied with. I had to choose which son to send to the back of the plane, so I chose my oldest. He is a nervous flyer so it wasn’t an easy decision.He did not want to be separated from his brother and I and I didn’t want him to sit in a row alone out of my sight. I notified a flight attended and she told me I should have boarded with family boarding. I told her we could not, as both my children were older than the age cut off for those families traveling with children. Additionally, she told me she could not ask people if they would move, that I would have to do it myself. Needless to say, no one would move that I asked. So very disappointing and a bad experience for our family.
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