01-08-2023
01:42 PM
01-08-2023
01:42 PM
It is laughable to say an acceptable solution is to transfer points to another Rapid Rewards member when that so-called solution (transfer) costs one cent per point. That means a 25,000 point transfer would cost $250. Southwest currently says 25,000 points have a value of $300 (83 points per dollar). This means that if you transfer 25,000 points to someone else, it will cost you $250 to give them $300. That's not what I call LUV from an airline that is struggling to survive a recent self inflicted nuclear disaster.
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12-10-2021
03:19 PM
12-10-2021
03:19 PM
This situation is proof that no good deed goes unpunished. A passenger generates additional revenue for Southwest by upgrading to Business Select, but that causes both her daughter and her to be penalized by separating them in the boarding line. Middle Seat posted a good solution to the problem. We can only hope that Southwest has the wisdom to adopt it. I have the same situation coming up later this month, and sadly I fear the same outcome as the lady who posted the original message.
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