04-23-2023
07:46 AM
@NicoleAshley i have emailed several times-inconsistent boarding procedures (ie people with far more than 2 carry ons), flight attendants allowing people to save seats, etc. with nothing but a canned, automated, BS response. If someone needs assistance boarding or requests a preboard, doesn’t it make sense them wait until the flight is completely deplaned and then can get off last. I’m sure a lot of people will re-evaluate as to whether or not they REALLY need to preboard. I understand you need to accommodate those that need assistance, but you also have an obligation to the remaining passengers (many of us loyal A List members AND SW credit card holders) who paid for our tickets and upgrades. Look at the number of comments on this topic in your own community site-looks like a lot of people notice this procedure needs to be adjusted
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