I was recently filling out an application and under the supplemental questions, it asked if I had ever worked “in a SASS type environment” without any further context or clarification as to what exactly they were asking. That’s a fairly initialism that can mean a ton of different things in different contexts - is this Southwest internal jargon? It is technology specific? Google was absolutely no help on trying to figure out what Southwest is wanting to know here. So, Southwest insiders… What the heck is it? And if you’re in HR and responsible for these supplemental questions, please don’t assume external applicants know what they are, and provide
definitions for initialisms - if people don’t know what you’re asking, you’re not going to get useful answers on those questions.
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