I've spoken twice this week with SWA trying to figure out why the 7,409 points at statement end that Chase confirmed was sent over on 9/19/23 have not yet posted. I was told there is a known issue and IT is working on this, but wanted to confirm. Anyone having this issue?
Between these points and the points that will post mid October, I will earn my companion pass and want to start booking my holiday travel (hence the urgency;)
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