02-18-2024
05:19 PM
02-18-2024
05:19 PM
When I called them a representative told me which promotions I signed up for and the dates they were through. They were also confused as to why they aren't showing on my points activity screen.
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02-18-2024
05:13 PM
02-18-2024
05:13 PM
Yes, the problem is I am not seeing the CP qualifying points credited to me in the Points Activity Center. In 2023 or 2024 there were no additional points beyond my credit card spend, although I had registered for the promotions.
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01-12-2024
04:29 PM
01-12-2024
04:29 PM
Is there a place you can track the Tier and Companion Pass qualifying points? The Points are not reflecting in the Points Activity on my account. (not my RR points)
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01-12-2024
03:38 PM
Did you ever get the points? Im still waiting for an actual answer as to why they are not credited since it states that they will be by 12/31/23.
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01-12-2024
03:21 PM
I am having the same issue! If you register for the promotions, typically it says "other, action-based bonus" in your points activity. Mine are all 0 for Sept-Dec, which I enrolled in all the Promotions for the bonus, and they did not give me any points rather than the credit card spending, which I would not have placed on the card otherwise.
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01-12-2024
03:16 PM
01-12-2024
03:16 PM
I have the Chase Southwest Credit Card and try to take advantage of all the promotions Chase Offers, but I also click to register on all the Southwest Promotions. I have noticed that Southwest Airlines are not giving the points for those promotions.
Specifically, in my case, the 2023 companion pass accelerator and the 2023 Tier accelerator that I clicked to register on the SWA account. I met all the qualifications, and they are not credited to my account. I have filed complaints with SWA and the response has been that chase gives those points. The Promotions are SWA Promotions and not Chase, so Chase says SWA has to apply them. Either way they are not applying promotions that you sign up for and not giving the points that were earned. I'm showing 0 action/other points in all of 9/23-12/23 when all their major promotions were done and I reggistered for.
So, we'll see what they do this year on the Promotions that i just registered for 2024 for the 2x on flights, 4x on spend and 25% on purchases.
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