Southwest Airlines Community

I forgot to mention,  I also filed complaints with the BBB, CFPB, FTC, Attorney General and currently in the beginning steps of the arbitration process. I also tried to hire a lawyer and couldn't find one that would take on big bank Chase in the entire city of Tulsa Ok,  so that just indicates how rigged the system is in my opinion.  ... View more

Its unfortunate to hear of a similar issue with Chase bank. Yes I agree I will not be spending a dime with Chase. Spent over 120k with them last year, sadly big banks like Chase dont care a bit. Hopefully someone with SWA sees this! ... View more

good luck, i used to be. lets just say don't think for a minute chase has your side whenever you make purchases. For example, you make a purchase with a company or what you think is a company and after researching, even just a few hours later you find out the company is fake, you call chase and they say the transaction has to post first before you can dispute it, which is a load of crap! So it posts , you open dispute after dispute talk to ten different people from the dispute department up to the executive department over the next four months for chase just to say the charge if valid even after you sent them all the information including a police report showing the company does not even exist! Chase didn't investigate nothing they just prolonged the process with their very bad communication and customer service and i am out over 2k dollars! Done with chase and you should be too! ... View more

Been disputing it since 3 hours after it happened which was Oct 4th. Chase let it post after we wanted it canceled after researching it. Having credit cards for 15 plus years every transaction is monitored.  I will be going to arbitration looking for a lawyer now. ... View more