03-11-2024
11:53 AM
1 Love
One of the things I loved most about SW was that you could change flights at no cost. I knew this had changed, but not in the way I experienced last week. I booked what I thought was a flight for my kids from Denver to Las Vegas on Mar 10th. When I went to give them the checkin info I so I made a hug mistake and put it for the Mar 9th. I had to change the flight as my son was still in the middle of his baseball tournament. Originally I paid $150.42 for the 2 one ways. To change to the next day I had to $351.54. Totaling $501.96. This was a very expensive mistake. I expected to have to pay to change as I know you guys change that, but not pay over double what I originally paid. Unfortunately SW is no longer my favorite airline as this charged completely modified our family vacation.
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