I'm severely disappointed in the change of policy and am sad to announce that I will discontinue using Southwest Airlines once this policy is enacted. Before the policy was changed it was something that set Southwest apart from its competition and I encouraged my friends and patients to use them, especially if they have small children. This will sadly no longer be the case.
I'm a physician with two small children and I am afraid my little Ella is severely allergic to cats.
My wife and I will be driving from driving from San Francisco to Portland now.
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