10-17-2010
06:44 PM
5 Loves
I will have more to say depending of the photos, letter that I sent to SWA and what action they are going to take to find out who removed my Hoodie from my bag and who open the TSA approved lock on my bag.
Southwest Airline Corporate Office
Attn: President/CEO
2702 Love Field Dr.
Dallas, Tx 75235
Southwest Airlines co.
Robert Bond
Sr. Claims & Tracing Rep-Ext 5504
Central Baggage Services
P.O. Box 36663
Dallas, Tx 75235
This is about my bag TSA approved lock open and per the TSA group it was not open by them because the bag was never pulled off the belt for an TSA inspection so as I was told by TSA it would be the SWA airline that had charge of my bag I will have more to tell, the letters and photos were received by the above address on Friday Oct 15 per the USP. A phone conversation before I sent the photos and letter to a Mr. Robert Bond it was highly unlikely that a $60,000.00 a year SWA employee per phone conversation,
would take a Hoodie and also highly unlikely that they would have a TSA Master key. But the bottom line is my lock was open by using a TSA key/device when the windows goes from a green window to a red window it has been openy by a TSA key. So lets see what Mr Gray C. Kelly the pres. and CEO has to say. Since TSA used the bar code that is on the luggage tag that was put on by the SWA employee at the ticket counter at the Boise, Idaho airport.
I want to know who took my hoodie and who opened the TSA approved lock and move items
around in my bag......
Thanks to all I am waiting for a an answer from Mr. Gray C. Kelly since Mr. R. Bond does states it is highly unlikely that a SWA employee would take a hoodie and have a TSA Key/device to open my luggage.
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