01-04-2017
02:00 PM
Thanks SW for NOT honoring the emails you sent, and never retracted, giving A-list and companion pass to people 'in error.' I've been a SIX YEAR A-lister and always felt SW was the only airline always above-board and with great service. Guess not so much anymore! HONOR your emails!
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01-04-2017
01:41 PM
Yes! They 'made a mistake" and are refusing to honor it, even for longtime members!! BAD service! #baitandswitch
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