03-16-2017
11:48 AM
It is ridiculous that this problem has gone on for so long without proper resolution. Suggesting to call the US on an 800 number is just naive, since anyone outside the US is not going to be incurring the costs that incurs on a regular basis. You don't even offer a local US number to call, which is usual for international companies. I have teenage children at school in the US and I live in Switzerland. I frequently have to book flights for them and the mobile app does not allow me to book. It redirects me to the website as they are classified as Young Travelers. I don't understand why this is not a top priority as you are surely losing business. This is nothing to do with my local server. I have tried to access the site from various locaions, and on a number of different devices. I have also asked all my Facebook friends to see if they can access the site. NONE of them could.. What is your solution? I can't even go to the Contact page as it says that I do not have permission to access this site on the server.
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