08-13-2017
01:46 PM
08-13-2017
01:46 PM
Happened to my husband and me yesterday but not last Wednesday. Asked the gate agent who admitted it was glitch and SWA was aware. The other gate agent snarkily said "welcome to the real world". Anyway, agent 1 who I see all the time, was able to give both of us printed boarding passes with A-list on it so we could board at the end of the A's. This is certainly ticking me off and if not fixed quickly I may have to change airlines.
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