15 hours ago
1 Love
Good morning!
This exact question (word for word, ironically?) was asked and answered on this board about a week ago:
https://community.southwest.com/t5/Southwest-Careers/Customer-Service-Agent/m-p/172094#M15644
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15 hours ago
1 Love
@SoCalFlyer97 wrote:
@m1kenavarro wrote:
Hi, this is my first time flying through Southwest. I will be with my family of 6. We have 3 adults, an 11 year old, and 2 and 4 year old babies. From what I seen about Southwest policy, are we all able to board together at once and is it true after A group boards we will be able to? Thanks for the help 🙂
That means by rule, your 2 and 4 year old's with their accompanying adults will be able to utilize the Family Boarding perk and have an accompanying adult sitting with them regardless of your assigned boarding position. I would have 2 of the 3 adults from your party utilize the perk. For the 11 year-old and the 3rd adult, here's the policy:
When the two adults board with the 2 and 4 year old children during family boarding, I would have them go a row towards the back of the plane. Have one adult sit in each aisle seat of the row, and one child at each of the window seats, leaving both middle seats in the row open. Other travelers will want to avoid sitting in a middle seat next to a young child, so when the last adult boards with the 11 year old, they can fill in those two middle seats and your family will have the entire row.
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yesterday
@Acolvin73 wrote:
I HAD A CROSSOVER BAG VERY TINY JUST ENOUGH TO HOLD MY PHONE AND MY WALLET AND MY ID
You say your purse was so tiny it only held a phone, wallet, and ID... yet you had to spend 20 minutes emptying your entire suitcase to fit it in there? I call BS.
It was, however, nice of you to apologize to the other passengers on the flight for the late departure, because it was absolutely your fault for not complying with the stated rules.
Your post is painful to read. It's really not that difficult to use the shift key.
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Thursday
Thursday
Highly unlikely. Boeing has only been able to deliver about 20 planes of the 85 that Southwest was expecting to receive this year. Because of that Southwest has already had to cancel existing routes.
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Tuesday
@DancingDavidE wrote:
@bec102896 wrote:
I thought the credit cards came with free upgraded boarding several per year depending on the card you have. You charge it to your card then you get a statement credit for it
There is still a tier that doesn’t include it, I forget the names of the card tiers.
The card with the lowest annual fee (only $69) offers EBCI instead of Upgraded Boarding. I think that one is called the Premier RR card.
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Tuesday
2 Loves
@YeahNoMaybe Indeed, you are correct. I got all excited for nothing. Sad panda.
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Tuesday
I just looked at SEA - MCO and I'm seeing red-eyes available as early as June! Last I read they were hoping to roll out them out in a couple of years.
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Monday
The Wifi is $8 per leg, so if you have one connecting flight you'd need to purchase it again for the second flight. If you purchased a Business Select fare, Wifi is included in the fare for both legs.
https://support.southwest.com/helpcenter/s/article/onboard-experience-and-wifi?clk=GSUBNAV-WIFI-INFLT
4 Internet access for $8 per device from takeoff to landing. Price is subject to change. May not be available for the full duration of flight. In order to provide a top-notch Internet experience, we prohibit access to certain high-bandwidth applications and websites. We also prohibit access to certain obscene or offensive content.
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a week ago
Under your passenger info, the same as you would if you were flying without a companion.
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a week ago
1 Love
Hi there,
Unfortunately I don't think you'll have much luck right now. A Southwest employee posted this comment here on Monday:
"In response to aircraft delivery delays and planned capacity reductions, we’ve made the difficult decision to suspend hiring for most non-contract roles. That said, we'll still hire for a small number of roles that are critical to our operation, which you can find and apply to on https://careers.southwestair.com/. "
Here's a link to the original post: https://community.southwest.com/t5/Southwest-Careers/Part-time-operations-agent/m-p/171931#M15643
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a week ago
This should happen automatically since the change isn’t recent, it went into effect May 2023. Just make sure you are on the same reservation and you enter the adult passenger’s pre-check number when booking.
I will add there is always the possibility for exceptions:
TSA’s website notes “Children 13 to 17 may be randomly excluded from receiving TSA PreCheck on their boarding pass. In these cases, they must go through standard security screening.”
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Cameron was just doing his job by telling you that you could not stow your carry-on in front of you when you were seated in the first row. This is 100% normal when you're in a row that does not have seats in front of you.
He was also doing his job by asking you not to go against the flow of traffic to get your bag while other passengers were deplaning. This is fairly standard plane etiquette.
Your complaint that you received a cup of coke instead of a can of coke is petty considering the drinks are complimentary. If there were turbulence you would have received NO coke.
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a week ago
a week ago
I see deals in June from West Coast cities to Denver, not sure why you don't see them.
Seattle to Denver $75
Portland to Denver $75
Vegas to Denver $73
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@AustinCompanion wrote:
Airlines need to enforce stricter rules, requiring a doctor's notes. Then there would not be as much abuse. Basically you can show up at the curb and request a wheelchair and then suddenly you are pre-border (if you have no shame).
It's been discussed many times on this forum. Yes it's terribly abused, but it's against federal law for the airline to require a doctor's note.
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2 weeks ago
1 Love
Good morning,
The QR code will be on the boarding pass, which you will be able to access 24 hours prior to the flight when you check in. Until then, you can view the reservation here using your confirmation # and passenger name.
https://www.southwest.com/air/manage-reservation/?clk=GSUBNAV-AIR-MNGRES
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2 weeks ago
@manilowmaniak wrote:
Who is WGA?
WGA on this forum is Wanna Get Away (fare).
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2 weeks ago
Interesting. Another user reported the same issue this week when using Apple Pay. I'm surprised that this has been a known issue for months and SW still offers it as a payment option.
Would be nice if there were somewhere to put a PSA not to use Apple Pay with Southwest.
https://community.southwest.com/t5/Reservations/SOUTHWEST-TOOK-MY-MONEY/m-p/171898#M8476
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@ffflyer wrote:
Never book third party! Bood directly with the hotel and directly with the airline. Otherwise you are just asking for truoble. Not worth the few bucks you might save.
While I absolutely agree with this, booking Points Plus hotels through SW Hotels is one of the fastest ways to earn and keep your Companion Pass each year. For that reason I roll the dice on the third-party bookings, and once I have reached the required points for CP for the next year, I go back to booking direct. Luckily I have never had an issue with SW Hotels, but I willingly accept the risk in exchange for CP.
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@willjoh wrote:
Are all Southwest flights in the same terminal at MCO including international flights?
It seems like MCO has a separate terminal for international flights (Terminal C) while Southwest is in Terminal A.
All SW flights out of MCO will be Terminal A.
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2 weeks ago
Since you made the booking online, you should have received an email with the flight confirmation #. Maybe check your spam folder?
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2 weeks ago
1 Love
In case she plans to already check two other bags, I should add that a wheelchair does not count toward the baggage limit on any airline, so long as there are no other personal items in the bag. If you also have other belongings in the bag with the wheelchair, the airline can count that bag toward your checked items.
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2 weeks ago
1 Love
Southwest allows one free carry on and two free checked bags per passenger, so as long as it's not oversized or overweight, and she doesn't already have two other bags she plans to check then it wouldn't be an issue.
Checked bags:
Up to 50 pounds each
62 inches in size (length + width + height)
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2 weeks ago
2 weeks ago
To summarize, you booked a non-refundable room and you're angry because they won't give you a refund. You got an agent who was kind enough to let you move it to a future date (rare because non-refundable rooms are typically not changeable), yet you're still mad because they won't also give you a partial refund... on your non-refundable booking.
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2 weeks ago
1 Love
This is an old post. SW no longer requires military to be in uniform. Only CAC like every other airline.
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@drgwright wrote:
there needs to be a way to ensure a family gets to sit together, especially with younger children..
If you want to ensure your entire party gets seated together on a Southwest flight, you can do so by purchasing Business Select fares for each person on your reservation. You will all have boarding positions between A1-A15.
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2 weeks ago
Bookmark this page. Find your departure city down under "Search for low fares" and it'll give you that list.
https://www.southwest.com/find-best-flight-deals/
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2 weeks ago
@amlokey1s wrote:
I guess my question is what do they mean by over two?
Are we talking the day after their second birthday they aren't considered a lap child, or they are a lap child until they turn 3?
It's before their second birthday.
"One child over 14 days and under two (2) years of age, not occupying a seat, may be carried as a Lap Child when traveling with an adult (12 years of age or older)."
https://support.southwest.com/helpcenter/s/article/flying-with-infants
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3 weeks ago
Glad to hear you had such a positive experience. This is a customer forum so I encourage you to forward your message to Southwest at the link below to recognize the employee.
Submit a compliment
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Congrats on getting your wallet back! This is a customer forum so I encourage you to forward your Compliment to Southwest at the link below to recognize the employee.
Submit a compliment
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Glad to hear you had such a positive experience. This is a customer forum so I encourage you to forward your message to Southwest at the link below to recognize the employee.
Submit a compliment
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