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I've traveled one way with Southwest at least 10x since May 2017 and my address on file is current.
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Assuming you are at least 21, you need toi insure that your profile is set up to tell the airline to send you drink coupons.
Log on to your Rapid rewards account
click on my account
under my preferences click on travel
within travel click on extras to insure you are signed up to get drink coupons
If everything is as it should be and you have not received the coupons, you should contact customer service to discuss the matter.
Again, coupons should be sent automatically upon completion of every ten paid one way flights.