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Laurie Diaz 133025

New Arrival

I'd like to commend Laurie Diaz for amazing customer service. Her assistance and customer service while searching look for a flight when my originally scheduled flight had been cancelled was phenomenal.c She was patient and also very assuring of the things I needed to do in order to have a great and speedy flight and experience aboard Southwest. Great job! Looking forward to meeting more upstanding people in Southwest in my future trips


Re: Laurie Diaz 133025

Rising Star



I'm glad to hear Laurie was able to help you with rebooking after a flight cancellation. 


I recommend reaching out to Southwest on Twitter or Facebook so they can pass the kudos on to Laurie and her leaders.