Hi - Just earned companion pass status for the first time and my spouse earned A-list this year for first time too. A-list qualified spouse is designated as my companion - will he get A list boarding status when he travels with me?
We just booked a trip and the companion reservation generated a new RR number for him (not his real one) and wouldn't let me change it. His "companion card" that he received in the mail showed his actual RR number on it, so I know/believe it is linked, but it still makes me wonder. He also doesn't show the trip in his account on SW. Maybe that is just how it works with companion tickets, but first timers that we are, we just weren't sure.
Last year I was A List preferred and was made a companion I kept my origional RR number. Sounds like it made the companion a 2nd account. I would recommend you reach out to reservations at 800-435-9792 to see if they can get it fixed if they can't I would call customer relations at 855-234-4654. It will be worth the wait to know your companion will get the A boarding pass for the future flights.
I got all my A List preferred benefits except the bonus points (as a companion gets no points), the flight segment credit and since the companion pass holder was not A List I didn't get my standby benifit since i had to travel with the compaion pass holder.