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Suggested email address

tvanbourg
New Arrival

When I book a flight, and want to email someone the itinerary, it suggests and email address that is no longer valid.  It never suggests the email address I have used for the last 10 years.  How do I clear the invalid address?  I've cleared cookies, cache and used different browsers.

3 REPLIES 3

Re: Suggested email address

SWDigits
Active Member
Solution

Have you double checked the email address on file in your Southwest profile?  Here is the click path for browsing on a computer:

 

My Account > Personal (under the "My Preferences" section) > Notify > Edit

 

 


Southwest customer | Home airport DCA | Community Chamption

Re: Suggested email address

tvanbourg
New Arrival

The only email address in the profile is my address which is correct.  The suggestion comes when I try to send my intinerary to my wife.  It is the old address for her, even though I've used the new one many times.

Re: Suggested email address

dfwskier
Rising Star

@tvanbourg wrote:

The only email address in the profile is my address which is correct.  The suggestion comes when I try to send my intinerary to my wife.  It is the old address for her, even though I've used the new one many times.


Many browsers will "autofill" things like e-mail addresses, usernames, etc. Perhaps you should check that. - try a different computer to see if it happens.