10-14-2017
03:18 PM
10-14-2017
03:18 PM
I did not receive points for my past reservation that I made over the phone. I didn't even have A-List Preferred marked on the boarding pass on my phone or the printed boarding pass which denied me boarding after A-List and fast lane security checkpoint at Oakland airport. Very disappointed having gone through this after paying $300 extra for the Anytime fare and choosing Southwest.
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