02-07-2018
01:31 PM
02-07-2018
01:31 PM
The only way to get full value would be if the boyfriend gave you the money and kept the credit for use on another flight of his own. (Or some mutually agreed amount that comes out ahead of re-issuing for the fee.) Technically the credit is in his name and he could use it anytime in the interim if he has the confirmation number according to Southwest's rules. Maybe you could call and see if there is an option available to you that isn't detailed on the website.
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