I did email them and expected nothing, I only wanted to vent. In fairness to Southwest, I must tell you they did respond and agreed to refund the $15 charge for early check ins per each of the 10 tickets, because I am paying $481, one way, for business select. It is not Southwest's fault that I had to change my flights. I wanted them to know I felt it unfair they did not release those 10 seats back to the community for the price I paid. I also wanted them them to know the price difference of $500, for my nephew to fly non-stop on Delta, with a guaranteed seat. I still am am stunned to be paying +/- $750 per ticket, for flights that both leave and return very late at night, certainly not prime times. But I never asked for a price reduction, I understood their policy when I originally purchased tickets. I wanted Southwest to know I was frustrated. They responded with a kind letter. All is well with the world.
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12-08-2017
10:24 AM
12-08-2017
10:24 AM
You might still be ahead of the other airlines by not having change fees, but yes it could be an issue if the prices of the flights have changed since you originally bought them. Hopefully a sales comes up or the price drops a little for you to reduce the impact. As mentioend previously though, I wouldn't expect there to be new flights added except for an unusual circumstance. The situation makes sense if you are traveling to a destination that would be busy on Southwest such as during a festival where flights would be booked up months in advance.
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