03-24-2018
03:52 PM
Actually, disabled pre-boards are supposed to board first. It is the gate agents' responsibility to make sure this is done. I cannot count the number of times I have stood up (with my cane) when pre-boards were called only to be ignored by the gate agent who wasn't properly trained. So many time in fact that I have adopted the practice of speaking to the gate agents prior to boarding to inform them of my disability status. Additionally, it is unbelievable how many able bodied people sit in the preboard area when one approaches using a cane!
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