This is maddening and I am about to stop flying Southwest. Every time my wife or I fly as a companion, the companion does not get the TSA precheck designation that we interviewed and paid for. When we raise the issue with Southwest we are told that it's out of their control and to check with TSA. But this ONLY happens when traveling as a companion so it must be a Southwest issue. We surmise that Southwest is hassling those who have earned companion status in an effort to discourage its use.
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