04-12-2018
05:06 PM
04-12-2018
05:06 PM
C'mon SW. I was an A-List Perferred member last year. Lost it at the turn of the year by a few flights. Consequently I lost my free WIFI access that I use for work, etc. I have alomost a million points I can redeem for flights, but I have to drag out the credit card to pay eight bucks for the privelege of doing work on the flight? Why can't I just use my points? Its a small fixed fee for cry'n out loud. C'mon SW... you guys are thought leaders in the industry. I'd prefer to fly with you than any other carrier... surely you can figure out how to help this situation. Thanks.
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