07-09-2018
12:30 AM
07-09-2018
12:30 AM
If you pay the pet fee and the animal travels as a pet, unfortunately they must stay in the carrier. And Southwest doesn't accept service animals in training (to travel as service animals). That said, since you'll also have a fully-trained service animal with you, I suspect the flight crew, if you explain the situation, will be sympathetic and allow you to have the "pet" out of their carrier. Something to keep in mind is that passengers with pets can't sit in the front (bulkhead) row, or the exit row. Good luck, and please come back and let us know how it all works out for you! Cats and dogs must remain in the carrier (including head and tail) and the carrier must be stowed under the seat in front of the Customer (owner) for the entire duration of the flight.
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