07-28-2018
12:25 PM
07-28-2018
12:25 PM
@Smhemstreet I agree with everything @rtbarron@CareforNOLA said, but remember that employees for SWA are human and sometimes make the wrong decision based off of mis-communication, lack of details, etc. With that being said, I would contact Customer Relations and voice your concern. What do you have to lose? Good luck!
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