09-02-2022
02:04 AM
09-02-2022
02:04 AM
How can you claim Southwest Airlines delay compensation ? You can file a claim for up to $700 (€600) per person with the aid of AirHelp. We have made it easy for millions of travellers to receive the compensation they are due. We take care of all the paperwork and legal issues for you so you don't have to. you can calling +1-888-366-5231 or by using one of the ways mentioned on the Southwest Airlines Contact page:
https://www.southwest.com/contact-us/contact-us.html
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08-07-2018
11:39 AM
08-07-2018
11:39 AM
@jmcmd wrote: My wife and I booked a flight through Midway to attend an important ceremony. The tickets were booked months ago using Rapid Rewards points we had, purchased, and transferred. The flight was to leave 5:50 AM, transfer in Chicago. At 9:45 PM the night before, we received a text stating our flight leaving Midway was cancelled! We called to reschedule, were told this was due to the “anticipation of bad weather “. The had no replacement flight to offer us. We were up the entire night finding two replacement flights using American, at a cost of over $900! I called customer service and called them on the fact that all incoming and outbound flights through Midway were happening and on time. I was told that Southwest operates “differently “. And all they could do is refund my points and Early Bird”. This is the third time we have been canceled last minute with no good explanation or compensation. BEWARE!!! Were you also notified bu email? If you received an email then there should have been some instructions about re-booking alternatives, or when you called in they would have offered replacement flights - it sounds like there may not have been anything open that met your timeline. Depending where you were headed the flights may have already been full, or if the destination is one with few flights then it could be a day or more before a replacement seat is available which was after your event. Sorry to hear that you had to use another carrier with last-minute fares, I hope you were able to make your event at least.
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