08-13-2018
06:29 PM
08-13-2018
06:29 PM
I would recommend calling customer relations as I suggested in your other post so they can look in to the matter this is is a customer to customer forum so we won't be able to issue any compensation or a formal apology from Southwest but I'm sorry you had to deal with this problem. hope this helps Blake
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@Hongyan2018 Sorry you had a bad experience I would highly recommend you reach out to customer relations by calling 855-234-4654 or you can send Southwest a DM on twitter and they can look in to everything that occurred and see what can be done. hope this helps Blake
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