@Prodas1 Sorry your upset with your recent flight experience because a FA wouldn't give you a water because I wasn't on that flight I can't say why she wouldn't give you the water but glad you got one in the end. if you would like to discuss with someone at southwest directly you can call customer relations at 855-234-4655 you can also send Southwest a message on Twitter or you can email Southwest by clicking on the contact us link at the bottom of the Southwest homepage hope your next flight is better! Blake
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@Prodas1 wrote: @SouthwestAir Flt 2434 Shirley worst steward. Needed water she had a tray full she declined me I even went to her because I was asleep for 4 hours. Needed H20 she declined thank u steward in back for getting me one. Hello. Sorry to hear that you felt mistreated. Most travelers have positive interactions with employees Since this is a cutomer to customer forum, you are unlikely to find resolution here. If you would like to lodge a complaint, you should contact the airline. Details on how to do this are at the top left of the contact us web page. https://www.southwest.com/contact-us/contact-us.html?clk=GFOOTER-CUSTOMER-CONTACT-US Be sure to mention the date of travel, flight number, departure and arrival airports, and the name of the offending employee.
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