08-31-2018
06:20 PM
08-31-2018
06:20 PM
Sorry to hear that you are running in to continuing difficulty. Question 1: Are you located in the U.S.? That's important as there are apparently lots of problems with peole out of the U.S. trying to use the Southwest website. Question 2: are you using a wi-fi or cellular connection when you use your phone? I ask as people that are unable to connect via computer also cannot connect via wi-fi either, but they frequently can when connecting when utilizing cell data.
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