10-30-2018
09:31 AM
1 Love
I understand your frustration with the connecting flight not being held. Sometimes Southwest is able to do that and sometimes not because all those people on your connecting flight may have had connections to make later on and if they delayed the flight, those people would miss their connections. I am glad to hear that you were offered the voucher; that could turn out to be a free flight somewhere. Either way, this was definitely a frustrating experience and I'm sure your next one will be better. Happy travels!
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