11-14-2018
08:32 AM
11-14-2018
08:32 AM
Thanks for that info because as I am reading this 2016 thread my thoughts are two things: 1) I have done mobile boarding passes for multiple passengers before (honestly less that 2 months ago) and it worked fine so why not now 2) It is literally now 2018 two years after this issue was first presented and Southwest has obviously not made much effort to correct this. Multiple passenger mobile boarding passes are not a “exception” they are a huge inconvenience and massive limitation on sw’s part when other airlines have no problem. I love Southwest and fly with them for multiple reasons but this is enough of an inconvenience for myself and my spouse that it makes us want to reconsider! The benefits to sw are largely in part to their baggage policies and service reputation that makes them very popular but truthfully we do not need that as we rarely if ever have to check bags plus this issue and the way it has been handled kind of throws the latter benefit right out the window. Please Southwest keep the business and fix this issue.
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